Hyster enjoys a wonderful relationship with most of its customers due its focus on creating complete customer satisfaction through its world class production. Our goal is to foresee the needs of every customer along with deal with them with forklifts which provide the value, the performance and the reliability that they require.
Hyster completely believes in starting with the customer. The company performs annual focus groups and offers on-going voice of customer research which is conducted both online as well as in the field. We have over 400 design engineers to translate that input into clever designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make sure that the best equipment practices come together. Other advanced tools like for example virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our equipment are subjected to physical, environmental and virtual tests, so as to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100% of the time, all the time.
Total Quality Each Time
To initiate excellence from the beginning, Hyster utilizes an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities like for instance quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits actually hold each employee accountable for constant quality, combined with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide array of features. The corporation has remained completely devoted to its key focus on quality and safety, on being innovative each and every time, and by offering some of the best material handling machines on the market. These are just some of the reasons the corporation has become a leader in the industry.